One of the key endeavors of eGenPharma is to educate and share updated information related to drop shipping and generic drugs industry. We make an attempt to present the facts or answers to all those questions which may be critical to you and your business. Given below are some of the questions contributed by visitors like you to which we have provided a fitting response. In case you want to ask anything specific or want to add to the answers we provided below, then please write us via contact form.
We are into Drop Shipping since last 6 years and we don’t use any middle Man for Our Service. We directly purchase it from Manufacturer and We our self Do Drop Shipping. We have All Valid License such as Wholesale license, Import Export License, Sales tax license, Pharmacy License.
Currently is is at 99.3% at the first attempt and 100% at the second attempt. With over 4 years of experience in Drop Shipping and having highly professional staff, our margin of error is Minimum. As Packing is done professionally, clearance becomes easy in all Countries. So our success rate is very high as compared to Other Drop Shippers.
To start your Drop Ship order, we would be requiring details like Order ID ,Name, Postal Address, City along with Zip Code, Country, Medicine Name, Strength of Medicine, Quantity and Shipping Details. Details should always be in Excel sheet. A sample order sheet will be sent to you along with the price list.
Yes, we require payment before we can ship any orders.
We accept payment via MoneyGram or Western Union Money Transfer and by Wire or bank Transfer directly to our bank account.
To ensure that you get the best possible prices, we require a minimum deposit of $1000 USD to start a partnership with you. There is no minimum amount required for individual customer orders or minimum daily order requirement.
Our company is based out of Mumbai in India. Mumbai is the Financial Capital of India and also most of the Manufacturers of Generic Medicines are based out of Mumbai and hence we have an advantage of being able to source directly from Manufacturers at a very low cost since there is not much of transportation required.
All of the pharmacy products we ship are tested by our in-house experts and by independent laboratories to verify quality, potency, and safety. Even for generic manufacture we check Certificate of analysis of each and every batch is delivered to us. All products are required to conform to the GMP guidelines set by WHO and to be ISO 9001 Quality Systems Certified.
Of course, we Drop Ship many other Medicines besides listed Pharma Dropshipment products on our website. We are always happy to assist you for your new Drop Shipping requirement.
No, we will never have any direct contact with your customers. We ship all packages in blank envelopes. Your name and contact information will be included on any packing slips and order forms.
We normally ship within 24 hours of receiving your order, but always within 48 hours.
Delivery times depend on the shipment destination, as well as the choice of shipping service, and may range from 6 days to 21 days after placing an order. For details on the timing of shipping and delivery, it’s best to contact us or speak directly with a representative of the shipping service you’ve selected.
We are able to refund the full price of any items that are returned sealed and unopened within 30 days. Unfortunately, we cannot reimburse for shipping costs on most refunds. If there is any problem with an item we have sent or you wish to return, refund, or exchange an order, please contact us for instructions on the best way to send items back to us.
No , All Invoice are made in Wholesale Price so we do not send any Invoice or order details to customer.